General Dynamics Information Technology (GDIT) has an immediate opportunity two (2 each) SAS Administrators to provide specific and ongoing technical support for SAS Tactical Analytics Management Platform (STAMP) beyond the initial implementation; and assist our customer in maximizing the optimal value of STAMP and ensuring the highest levels of customer satisfaction practicable.
Responsibilities include, but are not limited to the following:
Task #1: Setup, Configuration, Installation and Administration
- Serve as an On-Site SAS Administrator who will assist the customer to maximize the value of SAS technologies and ensure the highest levels of customer satisfaction
- Provide operational support on SAS technologies focusing in the areas of installation, configuration, security, data management, system integration, and user interface
- Serve as the go-to subject matter expert for IT personnel on all day-to-day problems involving the SAS server, including performance, tuning, troubleshooting, gathering and interpretation of diagnostics, and decisions about configuration
- Coordinate installation of upgrades, enhancements, and changes to SAS software
- Perform testing and quality assurance for all upgrades, enhancements, and changes to SAS software, including new releases, and service packs; download and apply SAS Hotfixes (quarterly)
- Perform SAS testing and SAS quality assurance for any upgrades, enhancements, and changes to non-SAS-software aspects of the hardware, software, and network that affect or involve the SAS server
- Schedule and coordinate all planned outages on the SAS server and alert users affected by unplanned outages on the SAS server, notifying them if there is to be an emergency reboot, and keeping them informed as to status and progress during the outages
- Review, evaluate, and select all SAS software fixes for relevance. The supplier will serve as liaison to SAS Institute on all aspects of the SAS software, licensing, and cost matters, as well as review and advise on annual renewal of licensing for SAS software portfolio
- Support users of client tools SAS Enterprise Guide and SAS Add-in for Microsoft Office
- Maintain SAS Platform Rolling Maintenance logs
- Configure security permissions on metadata objects, file system objects*, WEBDAV server objects, WIP database objects, and other SAS client and server tool components
- Create/modify/delete SAS library references, server definitions, users, service accounts, groups, group membership, and other objects in SAS metadata
- Manage directory structuring in the metadata and on the file system
- Perform disk space planning and allocate disk space for applications and users support, administer SAS BI server user access definition and controls, define the BI server user groups and corresponding logical servers, and design and implement scheduled backups of the metadata database
Task #2: Application Management
- Create/modify/delete SAS users, service accounts, groups, group membership, and SPNs in the authentication realm
- Guide others on the team on the best practices and standards for the SAS Platform
- Support professional programmer users of SAS in Batch
- Provide internal SAS consulting for users on matters of how-to, performance, or malfunction
- Serve as user liaison/educator for upgrades to the SAS server and SAS client software
- Develop, administer, and analyze results from surveys of SAS user satisfaction and SAS user needs
- Organize and host internal SAS users meetings for user mutual education and networking
- Serve as coordinator for all SAS-provided on-site training and perform SAS training
- Develop tools so that users can monitor, control, and audit their processing, build and maintain custom macros
- Prepare, disseminate, and web-post documentation on SAS facilities and matters of interest, as well as design, create, and maintain a web-based User Documentation and Tools environment for access to local documentation and resources, as well as those hosted at SAS or elsewhere on the internet
- Troubleshoot SAS client application errors reported by end users
- Provide day-to day user and technical support, open, monitor, and close all SAS incident calls submitted by customer SAS users
Task #3: Data Management
- Support all SAS-server-hosted data, regardless of type, define and administer Windows security to control access to SAS-server-hosted data, and implement routine downloads to the SAS analytical database from enterprise-internal production non-SAS databases (Oracle, SQL, etc.)
- Handle ad hoc imports of purchased data in a variety of non-SAS formats (often packaged for provider ease in distribution, but needing work to make it maximally usable for analytics)
- Provide documentation, code samples, and assistance for users who access data from non-SAS sources
- Create/modify/delete database connection configuration files and DSNs at the OS level
- Manage setting up Data Access in SAS, including registering libraries and tables in the metadata, updating table metadata, setting up data access, and troubleshooting data access
Task #4: Security Management Requirements
- Possess both SAS and OS level security knowledge
- Lead the development and creation of security schemes
- Guide USPIS on all SAS security management concerns
Task #5: Back-up and Recovery Requirements
- Manage all Back-up and recovery strategies and efforts
- Task #6: Monitoring and Reporting
- Develop a monitor to track who is using the SAS server, when, and with what impact on CPU and memory resources, as well as develop a monitor with email alerts to notify users whenever their SAS process have consumed a threshold amount of CPU time, with follow-up alerts upon further consumption of each threshold increment, with email alert copies to Server Administrator.
- Develop tools to capture, parse, and analyze SAS-related records from the OS Event Log
- Coordinate and monitor progress of testing by users and professional programmers.
- Develop disk space usage reporting for permanent data, with emails to users of shared disks that reach or exceed a threshold, and develop a monitor to detect old data not cleaned up from critical shared disk used for SAS work data sets, sending email alert to owning user, with copy to Server Administrator—if the shared disk fills up, an entire group of users is immediately denied access to SAS.
- Monitor and manage SAS user quotas and SAS platform total disk space utilization.
- Monitor and manage SAS platform memory and CPU utilization.
- Monitor automated metadata backups.
- Monitor SAS application server security logs (weekly) and work with applicable agency security teams to remediate any security issues uncovered during security scans.
- Monitor and troubleshoot SAS services and related third party services running on SAS Platform.
- Complete documentation of reported end user errors or assistance requests.
We can only accept US citizens and or Green Card Holders.